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USAA and THD team up to innovate the ALE Process

By Team THD

Temporary Housing Directory (THD) and USAA have joined forces to provide temporary housing to its members. The change came about recently when USAA — which also provides banking, investment, and retirement products to more than 13 million current and former members of the U.S. military and their families — looked for a supplier that would provide[…]

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Putting More Time and Care in an Adjuster’s Toolbox

By Team THD

American novelist Cynthia Ozick once stated, "Two things remain irretrievable: time and a first impression." And, while Temporary Housing Directory cannot turn back the clock on an event that displaced a family from their home, it makes a great first impression by reacting quickly and compassionately to support policyholders – and their adjusters – via[…]

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Placement Information at Your Fingertips

By Team THD

  “Our every move at THD is designed to make a customer’s experience simple and efficient. Technology empowers us to create peace of mind when it’s needed most.”  -Teresa Vidger, President Making our customer’s life easier is in our DNA. That’s why we invest heavily into technology that streamlines and automates processes everywhere possible. HOMETRAK™[…]

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Lodging at Every Stage of Disaster Recovery

By Team THD

When a disaster strikes, the world watches as the news highlights damaged structures, uninhabitable neighborhoods or former homes turned into ash. As days pass, clips on post-recovery efforts saturate the airwaves and internet — and then the media moves on to the next current event to keep their audience’s attention. 

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THD and Alacrity Joins Forces

THD and Alacrity Solutions have joined forces!

By Teresa Vidger

To our community: In 2001, after working for 15 years in relocation, I saw a need to create a company that would assist policyholders in need of temporary housing. At the time, there was really only one temporary housing business that had this specialized niche. I saw a lot of room for improvement and, with my vision and background, I knew I could make[…]

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THD Scales to Meet the Needs of First Responders

By Team THD

When catastrophic events such as hurricanes Ida and Nicolas hit, it's critical that we at THD are able to preempt the storm and support the response teams who rush in to help victims. That’s why our team members train hard, adapt fast and work smart. You’ll find us tripling – and even quadrupling – our average placements during these catastrophes so[…]

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20 Years of Service, Innovation and Team-Building

By Team THD

July 2021 marked 20 years THD has been in business. We started with just one person from a home office with a vision for a new offering in the insurance housing industry. Today we are more than 100 people strong and offer services that expand far beyond our original plan. We've grown to offer domestic and international services with a fully remote team[…]

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THD Still Delivers Despite Housing-Shortage Issues

By Team THD

American author Laura Ingalls Wilder once wrote, “Home is the nicest word there is.” And, in 2021, as fallout from an international pandemic continues, it’s one that is increasingly challenging to find — not only for buyers, but also for those seeking temporary housing solutions. We are in a historically significant housing shortage crisis and it has[…]

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Time to celebrate our 20 years!

By Team THD

We've been making waves in the industry for 20 years! What started as just one person is now more than 100 people that come together every day as a #THDstrong team to be the best in the business. And after working around the clock for 20 years and continuously expanding our business, we decided it was time to have a little fun. We snuck away for a team[…]

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Wildfire Evacuation Tips

By Temporary Housing Directory

Wildfires happen all over the country; however, they occur predominantly in areas where the ground is dry and it has not rained in some time. If there is a wildfire near your home and you are being instructed to evacuate, do so immediately. If you have time to prepare your home, it is recommended that you take the following actions:

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